Featured Practice Areas & Services
systems & user support
Desktops, laptops, servers, POS Terminals, tablets, smart devices, printers, copiers. There are so many devices in today's connected world. Many IT people feel these devices have become commodity items — it doesn't matter what device is used, since they all do the same thing.
We disagree; the wrong device or a suspect configuration of equipment can be the underlying cause of overall Systems headaches and problems. We take a personalized approach to systems and users; there isn't a one-stop shop for these items, as every situation may warrant a specific, customized solution to solve the problem.
Networks and devices are susceptible to attacks and vulnerabilities constantly. Some of these attacks come from unknown sources in the form of viruses, malware, and ransomware attacks. Other attacks come from within, employees who have decided it is their time to take advantage of your business. With so many different attack vectors, it is often difficult to stay on top of everything. We can help identify these possibilities, keep you protected, and educate you on best practices to stay safe.
Cloud servers & Data Sharing
It's a connected world and successful businesses need to collaborate to be successful. We help formulate the optimal solutions to let you do the work you need to do with the people you need to work with as efficiently and productively as possible.
The days of expensive to deploy, expensive to maintain, and expensive voice lines and circuits are over. Businesses from a single extension to multiple locations can now leverage hosted VoIP (Voice over IP) telephone systems with all the features and functions of traditional on-premise PBX but at a fixed per-extension all inclusive price.
While many people now think of email as a 'commodity' product, we don't. As the primary method of business communication for most companies, its stability and security is critical. We work with only select partners with excellent reputations for reliability, support and spam filtering and threat (viruses & phishing) mitigation.
management & monitoring
The key to IT systems and applications availability, and thus user productivity, is to proactively monitor for potential issues and address issues before they escalate to an outage. We utilize tools to allow for monitoring and alerts as well as deployment of updates and patches.
What is a vCIO and why does your business need one?
Systems Protection & data recovery
The Internet, software, and technology are so pervasive that we can’t remember having ever lived without them. They make our lives simpler, but behind the curtain are challenges in the protection of all of the new data that gets created. Ransomware and crypto-attacks also threaten the safety and security of data, making it critical to ensure that copies of files are made regularly, stored reliably and securely, and can be recovered efficiently when needed.
To paraphrase Benjamin Franklin, a failure to plan is a plan to fail. Whether it's a small network in need of some software upgrades or a large-scale multi-site network equipment upgrade project, we can help identify everything that you need to worry about to make the project a success.